Privacy Policy & Disclaimer Statement

Disclaimer Statement

1. Terms of Use

When you access to and / or use this Website, you acknowledge your assent to all of the following terms and conditions. Go Nature H.K. Ltd (“the Company”) reserves the right to revise this disclaimer at any time without prior notice. If there is any discrepancy between the English and Chinese version, the Chinese version shall prevail. 

2. Disclaimer

The information provided by the Company on this Website is for reference only. Whilst the Company endeavors to ensure the accuracy of the information on this Website, no express or implied warranty is given by the Company as to the accuracy of the information. The Company shall bear no responsibility for any error or omission. The Company shall not be liable for any damages arising from the use of or inability to use this Website, or any material contained in it, or from any action or decision taken as a result of using this Website or any such material. The Company reserves the right to amend any information of this Website without prior notice. 

3. Intellectual Property Rights

The Company owns the trademarks, logos and all materials displayed on this Website. Reproduction, adaptation, distribution, dissemination or use in any other way without the prior written consent of the Company is prohibited.

Privacy Policy Statement

This Privacy Policy applies GoNature H.K. Ltd (“GoNature”, the “Company” or “we”) customers, including but not limited to

1. Protect your privacy

We take our customers privacy seriously and we will only collect and use your personal information.

The company’s privacy policy information collected on the website of the company to, use and / or sharing of information collected maintenance information has been described. By using this website you agree to accept the relevant provisions of this Privacy Policy. If you do not agree with this Privacy Policy some or all of the terms, will not use this site. Please note that this Privacy Policy applies only to information collected by this website related to, does not apply to any information or collected or obtained from other sources in other ways.

The company’s privacy policy on the use of IT in the company collected on this site and / or sharing of information has made the maintenance instructions.By using this site you agree and accept deemed relevant provisions of this Privacy Policy. If you do not agree with this Privacy Policy some or all of the terms, will not use this site. Please note that this Privacy Policy applies only to information collected by this website related to, does not apply to any information or collected or obtained from other sources in other ways.

The company’s privacy policy to ensure that the information you provide to us is secure. To make you rest assured, will be described below you will need to provide details of the company’s information and usage information. Under without obtaining your explicit consent, the Company will not collect sensitive information about you. The company mastered information is accurate and will be updated. If you need to change your information, please feel free to contact the company (which may charge a management fee). If you find any error information, the company will immediately be deleted or changed.

2.Personally identifiable information – PII Information collected by the Company Summary

The Company will collect voluntary individual registration verification information (“PII”), or to collect information according to your request clearly.

We may also collect your IP (Internet Protocol) address by the server to the diagnosis of the company’s problems and manage the site. IP address is used to specify the use of the Internet to your computer’s digital. Your IP address will be used for identification of your session and to gather demographic information.

In the course of your use of the Site, we may ask you to provide the e-mail address. In addition, the company may ask you to provide some or all of the following in the ordering process PII: Name, mailing address, email address, telephone number and details of payment mechanisms (such as credit card details).

3.Use and share PII

All PII in accordance with “Data protection guidelines” and other Hong Kong applicable data protection laws and regulations reserved.

We use PII to provide relevant information about the company to you, to provide you with appropriate service and self-promotion and marketing. The company’s principle is: do not sell or disclose any PII to any other body (bodies outside the company), unless the company be forced to carry out this behavior to prevent and detect fraud. In the case without obtaining your consent, the company will never sell or rent your PII to any other person for the purpose of marketing.

However, the company may your PII will be disclosed to the company’s agents and contractors in order to assist the Company in accordance with the use of your information purposes specified in this Privacy Policy. For example, the company may choose to use a third party to carry out marketing or customer service assistance, or that the Company will disclose information related to credit card operators to process payments related matters. For convenient trading service, our third-party online payment system will collect and record your first payment information, and SSL encryption device sent to the bank transfer as easy to trade your future use. Please note GoNature never on our server storage and use any of your information (including credit card information). If you wish to GoNature inform our third-party online payment system to remove your credit record, please at business hour to +852 3563 7156 contact our customer services. We will notify our credit card operator will remove it.

The company also reserves the right to disclose PII is based on the purpose of:

Disclosure under applicable law

Disclosure requirements of the Government (or any type of legal institutions, government agencies or quasi-government agencies, local authorities or the Internet Protection Agency);

Be disclosed pursuant to a valid legal procedures or programs;

To protect the rights or property of the company, this site and / or other users of the site;

PII submitted to the company you agree to our already use your data in the manner prescribed in this Privacy Policy, for receiving and processing of your information to third parties to relevant information, the company is not responsible.

4. Cookie (Information recording program)

The company uses technology Cookie from your browser information stored on your computer. Because Cookie allows website publishers take effective measures (such as a computer or a user confirm whether previously visited the site), and many Web sites use to record information Cookie. You can usually change the browser settings to prevent the use of Cookie, but if you make a change, it may lead to service (and the site) is not working. Information stored in the Cookie used to identify you. This description of the company for more effective service and track visitors to the site access mode.

In addition, in advertising to this website (if applicable), third-party advertisers or advertising service providers may set a unique Cookie in your browser, or to identify it. Third-party advertisers or advertising service providers use to Cookie’s not bound by this privacy policy, but bound by their own privacy policies. Please note that use of this site shall not be used or for minors under the age of eighteen.

5.E-mail pieces

Please note, we may send an email to you based on the following purposes:

As part of the service. For example, the company (or possibly you) send e-mail messages to you some of the following circumstances:

After registering, your account details to inform you;
The company’s products and services related to information to inform you;
Used as a newsletter;
Used as promotional emails.
However, we may send marketing or promotional e-mail, the company will provide you with the cancellation (or unsubscribe) choice. 

You have the right to request and access to and/or correction of your personal data held by us. If you wish to request access to and/or correction of your personal data or to request GoNature to cease to use your personal data for direct marketing purposes. Please sent to or by phone +852 3563-7156 or by post to “Unit C2, G/F, Wing Hing Industrial Building,14 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong.”

6.Security and retention

The company guarantees the hands of PII in accordance with internal security policies and relevant laws and regulations are managed in our system is safe.

For information between the website and / or transmitted by the user, although the company will take precautions to protect, but may not prevent third parties from unauthorized access to such information, it could not prevent the transmission process due to negligence resulting in leakage of such information. The presence of such risks when users agree with this site to communicate.

7.Transfer specific environment

If GoNature for the sale of most assets, merger, consolidation, change of control or transfer behavior, or reorganization or liquidation, the Company will have the right to unilaterally decide on this website or information transmitted through this site ( including but not limited to) the transfer to PII and other information, sold or assigned to a related or more third parties.

8. Customer Service

If you have any questions or comments are welcome to +852 3563-7156 contact our customer service or email to

9. Privacy policy change

GoNature reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.